All Systems Operational

Network Mgmt Operational
90 days ago
99.88 % uptime
Today
my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us1.my.auvik.com Operational
90 days ago
99.94 % uptime
Today
us2.my.auvik.com Operational
90 days ago
99.95 % uptime
Today
us3.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us4.my.auvik.com Operational
90 days ago
99.05 % uptime
Today
us5.my.auvik.com Operational
90 days ago
99.95 % uptime
Today
us6.my.auvik.com Operational
90 days ago
99.99 % uptime
Today
eu1.my.auvik.com Operational
90 days ago
99.99 % uptime
Today
eu2.my.auvik.com Operational
90 days ago
99.99 % uptime
Today
au1.my.auvik.com Operational
90 days ago
99.91 % uptime
Today
ca1.my.auvik.com Operational
90 days ago
99.99 % uptime
Today
Auvik TrafficInsights Operational
90 days ago
100.0 % uptime
Today
SaaS Management Operational
90 days ago
100.0 % uptime
Today
Auvik Website (www.auvik.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Completed - The scheduled maintenance has been completed.
Sep 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 12, 09:34 EDT
Scheduled - Auvik will undergo an extended maintenance on Saturday, September 13, at 11:00 UTC. The session will take about five hours, ending at approximately 16:00 UTC. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please contact support@auvik.com.

Sep 12, 09:17 EDT
Sep 12, 2025

No incidents reported.

Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 17:00 EDT
Update - EU1 cluster is still under maintenance. EU2 cluster upgrade has been postponed.
Sep 11, 15:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 13:00 EDT
Scheduled - We will be upgrading the Auvik cloud to the EU1 and EU2 clusters. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please contact support@auvik.com.

Sep 9, 14:13 EDT
Sep 10, 2025
Resolved - The connectivity issues with the site and collectors have been fully resolved, and services are operating as expected.

Impact:
Customers should no longer experience any related issues. If you continue to experience issues, please report them to Auvik Support.

“If RCA is applicable, state: We will be posting an RCA as a follow-up.
If not, state: ‘No RCA will be provided for this incident.’”

Sep 10, 13:26 EDT
Monitoring - We have applied changes to address the issue. Services appear to be operating normally, and we are monitoring closely for stability.

Impact:
Collector connection services should be operating normally; however, if you continue to encounter problems, please report them to Auvik Support.

Next Steps:
A final update will be posted once we confirm the resolution.

Sep 10, 13:07 EDT
Identified - Our team has identified a suspected cause of the connection issues and is taking steps to remediate the issue.

Impact:
Customers who experienced the 500 errors are now remedied.
Connection issues after installing a Windows collector are still being investigated. Users may continue to experience the collector not connecting to the site.

The following services are not affected: monitoring and alerting.
Please report any related issues to Auvik Support so we can track and assist further.

Next Steps:
We are applying mitigation measures and will provide updates on progress.

Sep 10, 13:00 EDT
Investigating - We are currently investigating reports of sites receiving 500 errors affecting site access.

Impact:
Customers may experience an inability to connect to their site(s)or have collectors connect.

Next Steps:
Our team is working to identify contributing factors. Updates will follow as more information becomes available.

Sep 10, 12:43 EDT
Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.