Service Degraded - Internet Connection Checks are creating false alerts on the US3 cluster.
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Update - Affected Services: Internet Connection Service
Cluster(s):US3
Description:
We are currently experiencing degraded performance with the internet connection check ping service. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. Some clients may see the alerts associated with the Internet connection service missing from the alert dashboard. This is temporary, and these alerts will be restored when the internet connection check service is restored.
Impact:
Users may experience false internet connection disconnects.
Services, including other monitoring services, are not impacted.
Next Steps:
We will update you as more information becomes available or by 22:00 UTC.
Thank you for your patience as we work to restore full functionality.
Mar 31, 2025 - 17:02 EDT
Cluster(s):US3
Description:
We are currently experiencing degraded performance with the internet connection check ping service. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. Some clients may see the alerts associated with the Internet connection service missing from the alert dashboard. This is temporary, and these alerts will be restored when the internet connection check service is restored.
Impact:
Users may experience false internet connection disconnects.
Services, including other monitoring services, are not impacted.
Next Steps:
We will update you as more information becomes available or by 22:00 UTC.
Thank you for your patience as we work to restore full functionality.
Mar 31, 2025 - 17:02 EDT
Update - Affected Services: Internet Connection Service
Cluster(s):US3
Description:
We are currently experiencing degraded performance with the internet connection check ping service. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. Some clients may see the alerts associated with the Internet connection service missing from the alert dashboard. This is temporary, and these alerts will be restored when the internet connection check service is restored.
Impact:
Users may experience false internet connection disconnects.
Services, including other monitoring services, are not impacted.
Next Steps:
We will update you as more information becomes available or by 21:00 UTC.
Thank you for your patience as we work to restore full functionality.
Mar 31, 2025 - 16:00 EDT
Cluster(s):US3
Description:
We are currently experiencing degraded performance with the internet connection check ping service. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. Some clients may see the alerts associated with the Internet connection service missing from the alert dashboard. This is temporary, and these alerts will be restored when the internet connection check service is restored.
Impact:
Users may experience false internet connection disconnects.
Services, including other monitoring services, are not impacted.
Next Steps:
We will update you as more information becomes available or by 21:00 UTC.
Thank you for your patience as we work to restore full functionality.
Mar 31, 2025 - 16:00 EDT
Update - Affected Services: Internet Connection Service
Cluster(s):US3
Description:
We are currently experiencing degraded performance with the internet connection check ping service. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. Some clients may see the alerts associated with the Internet connection service missing from the alert dashboard. This is temporary, and these alerts will be restored when the internet connection check service is restored.
Impact:
Users may experience false internet connection disconnects.
Services, including other monitoring services, are not impacted.
Next Steps:
We will update you as more information becomes available or by 20:00 UTC.
Thank you for your patience as we work to restore full functionality.
Mar 31, 2025 - 14:54 EDT
Cluster(s):US3
Description:
We are currently experiencing degraded performance with the internet connection check ping service. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. Some clients may see the alerts associated with the Internet connection service missing from the alert dashboard. This is temporary, and these alerts will be restored when the internet connection check service is restored.
Impact:
Users may experience false internet connection disconnects.
Services, including other monitoring services, are not impacted.
Next Steps:
We will update you as more information becomes available or by 20:00 UTC.
Thank you for your patience as we work to restore full functionality.
Mar 31, 2025 - 14:54 EDT
Investigating - Affected Services: Internet Connection Service
Cluster(s):US3
Description:
We are currently experiencing degraded performance with the internet connection check ping service. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
Impact:
Users may experience false internet connection disconnects.
Services, including other monitoring services, are not impacted.
Next Steps:
We will update you as more information becomes available or within the next hour.
Thank you for your patience as we work to restore full functionality.
Mar 31, 2025 - 14:15 EDT
Cluster(s):US3
Description:
We are currently experiencing degraded performance with the internet connection check ping service. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
Impact:
Users may experience false internet connection disconnects.
Services, including other monitoring services, are not impacted.
Next Steps:
We will update you as more information becomes available or within the next hour.
Thank you for your patience as we work to restore full functionality.
Mar 31, 2025 - 14:15 EDT
Network Mgmt
Degraded Performance
my.auvik.com
Operational
us1.my.auvik.com
Operational
us2.my.auvik.com
Operational
us3.my.auvik.com
Degraded Performance
us4.my.auvik.com
Operational
us5.my.auvik.com
Operational
us6.my.auvik.com
Operational
eu1.my.auvik.com
Operational
eu2.my.auvik.com
Operational
au1.my.auvik.com
Operational
ca1.my.auvik.com
Operational
Auvik TrafficInsights
Operational
SaaS Management
Operational
Auvik Website (www.auvik.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.