All Systems Operational

Network Mgmt Operational
90 days ago
99.97 % uptime
Today
my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us2.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us3.my.auvik.com Operational
90 days ago
99.81 % uptime
Today
us4.my.auvik.com Operational
90 days ago
99.94 % uptime
Today
us5.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us6.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
eu1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
eu2.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
au1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
ca1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
Auvik TrafficInsights Operational
90 days ago
100.0 % uptime
Today
SaaS Management Operational
90 days ago
100.0 % uptime
Today
Auvik Website (www.auvik.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 20, 2025

No incidents reported today.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Postmortem - Read details
Apr 17, 11:58 EDT
Resolved - Affected Services: Site availability
Cluster(s): US4

Description:
The issue affecting site availability has been fully resolved. Regular service has been restored, and all systems are now operating as expected.

Impact:
Users should no longer experience issues related to this incident except for select clients we have communicated with.

Next Steps:
We are preparing a detailed Root Cause Analysis (RCA) report to provide further insights into the incident and preventive measures. Thank you for your patience, and we apologize for any inconvenience caused.

Apr 14, 22:25 EDT
Update - Affected Services: Site availability
Cluster(s): US4

Description:
Our team has implemented a fix for the issue affecting site connectivity on the US4 cluster. We are waiting for the rest of the sites to be available online. We monitor the situation to ensure stability and confirm that the service remains fully functional.

Impact:
Services should operate normally, except for the remaining sites, which we continue working to make fully available.
Services: None of the other clusters and services are affected..

Next Steps:
We will provide a final update once all issues are resolved.

Thank you for your patience, and we apologize for any inconvenience caused.

Apr 14, 21:40 EDT
Update - Affected Services: Site availability
Cluster(s): US4

Description:
Our team has implemented a fix for the issue affecting site connectivity on the US4 cluster. We are waiting for the rest of the sites to be available online. We monitor the situation to ensure stability and confirm that the service remains fully functional.

Impact:
Services should operate normally, except for the remaining sites, which we are continuing to work to make fully available.
Services: None of the other clusters and services are affected..

Next Steps:
We will provide a final update once all issues are resolved.

Thank you for your patience, and we apologize for any inconvenience caused.

Apr 14, 20:39 EDT
Monitoring - Affected Services: Site availability
Cluster(s): US4

Description:
Our team has implemented a fix for the issue affecting site connectivity on the US4 cluster. We are waiting for the rest of the sites to be available online. We monitor the situation to ensure stability and confirm that the service remains fully functional.

Impact:
Services should be operating normally, except for the remaining site, which we are waiting for to become fully available.
Services: None of the other clusters and services are affected..

Next Steps:
We will provide a final update once all issues are resolved.

Thank you for your patience, and we apologize for any inconvenience caused.

Apr 14, 19:40 EDT
Identified - Affected Services: Site availability
Cluster(s): US4

Description:
Our team has identified the root cause of the degraded performance affecting client site availability in the US4 cluster. We are currently investigating a solution to restore normal service levels.

Impact:
While we work on the resolution, users may experience connectivity issues as sites become available again.
Services: None of the other clusters and services are affected.

Next Steps:
Our team is actively working to resolve the issue and will provide updates as progress is made or by 23:00 UTC

Thank you for your patience as we work to restore full functionality.

Apr 14, 18:55 EDT
Investigating - Affected Services: Site availability
Cluster(s): US4

Description:
We are currently experiencing degraded performance with sites running on the US4 cluster. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

Impact:
Users may experience connectivity issues with their tenants.
Services: None of the other clusters and services are affected.

Next Steps:
We will provide updates as more information becomes available or within the next hour.

Thank you for your patience as we work to restore full functionality.

Apr 14, 18:25 EDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025
Completed - The scheduled maintenance has been completed.
Apr 12, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:00 EDT
Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please contact support@auvik.com.

Apr 9, 13:39 EDT
Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.