All Systems Operational
Uptime over the past 90 days. View historical uptime.
Network Mgmt Operational
90 days ago
99.99 % uptime
Today
my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us2.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us3.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us4.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
eu1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
eu2.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
au1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
ca1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us5.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us6.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
Auvik TrafficInsights Operational
90 days ago
100.0 % uptime
Today
Auvik Website (www.auvik.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024
Service Disruption - Traffic Insights did not render protocol/services data the UI on the AU1 cluster
Resolved - Clients on the AU1 cluster that subscribed to Auvik Performance did not have their Traffic Insights data rendering protocol/services data from approximately 10:00 UTC on October 18 until 14:00 UTC on October 21.
Data rendering is now working as expected.

We apologize for the interruption of services.

An RCA will follow after a complete investigation.
Oct 21, 12:51 EDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024
Service Disruption - Clients on the US3 cluster are receiving 500 errors when trying to access their sites
Resolved - The fix has been implemented for sites with 500 errors and inaccessible sites. The source of the disruption has been resolved, and services have been fully restored.
Oct 16, 06:58 EDT
Monitoring - We’ve identified the source of the service disruption with client sites on the US3 Cluster. When they try to access their sites, they receive 500 errors. We are implementing the fix and will keep you posted on a resolution.
Oct 16, 06:51 EDT
Identified - We’ve identified the source of the service disruption with client sites on the US3 Cluster. When they try to access their sites, they receive 500 errors. We are working to restore service as quickly as possible.
Oct 16, 06:38 EDT
Investigating - We’re experiencing disruption with client sites on the US3 Cluster. When they try to access their sites, they receive 500 errors. We will continue to provide updates as they become available.
Oct 16, 05:59 EDT
Oct 15, 2024

No incidents reported.

Oct 14, 2024
Service Disruption - Clients on the US4 cluster are receiving 500 errors when trying to access their sites
Resolved - The disruption of client sites on the US4 cluster, receiving 500 errors when they tried to access their sites, has been resolved. Services have been restored. There are a few large client sites still verifying that should resolve shortly.

A Root Cause Analysis (RCA) will follow after a full review.
Oct 14, 10:03 EDT
Monitoring - We’ve identified the source of the service disruption with sites on the US4 cluster. We have performed an emergency cluster restart and are monitoring the situation. Sites on the cluster are recovering, and we anticipate all sites will be up and running by 14:00 UTC.
We’ll keep you posted on a resolution.
Oct 14, 08:40 EDT
Identified - We’re experiencing disruption with client sites on the US4 Cluster. When they try to access their sites, they receive 500 errors.

Auvik requires an emergency cluster restart of the US4. This action will take a half-hour. Tenants on the US4 cluster are expected to start recovering after the restart. All sites are to be fully functional after 1.5 hours from the restart
Oct 14, 08:06 EDT
Investigating - We’re experiencing disruption with client sites on the US4 Cluster. When they try to access their sites, they receive 500 errors. We will continue to provide updates as they become available.
Oct 14, 07:46 EDT
Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

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