All Systems Operational

Network Mgmt Operational
90 days ago
100.0 % uptime
Today
my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us2.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us3.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us4.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us5.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us6.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
eu1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
eu2.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
au1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
ca1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
lnx.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
Auvik TrafficInsights Operational
90 days ago
100.0 % uptime
Today
SaaS Management Operational
90 days ago
100.0 % uptime
Today
Auvik Website (www.auvik.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 17, 2026

No incidents reported today.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Postmortem - Read details
Apr 16, 18:14 EDT
Resolved - The incident has been fully resolved. Regular service has been restored, and all systems are operating as expected.

Impact:
Users should no longer experience any issues related to this incident.
If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet.

Service has been fully restored. We apologize for the degradation in services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team.
We will post an RCA after an internal investigation.

Apr 13, 22:33 EDT
Update - We are continuing to rollback collector versions on each cluster.

Impact:
Customers may continue to experience collector SNMP monitoring issues
We will be having cluster maintenance windows as we roll back the collector upgrade on each cluster.
We are rolling back the remaining clusters currently.
Please report any related issues to Auvik Support so we can track and assist further.

Next Steps:
We are implementing mitigation measures and will provide progress updates.

Apr 13, 21:55 EDT
Identified - Our team has identified a suspected cause of the Collector SNMP monitoring issue and is taking steps to remediate.

Impact:
Customers may continue to experience collector SNMP monitoring issues
We will be having cluster maintenance windows as we roll back the collector upgrade on each cluster.
We are rolling back the EU2 cluster currently.
Please report any related issues to Auvik Support so we can track and assist further.

Next Steps:
We are implementing mitigation measures and will provide progress updates.

Apr 13, 21:10 EDT
Investigating - We are currently investigating reports of a collector affecting monitoring.

Impact:
Customers may experience issues with the SNMP monitoring protocol.
Other services are not affected.
Auvik will be performing an emergency rollback of the collector upgrade this weekend.

Next Steps:
Our team is working to identify contributing factors. Updates will follow as more information becomes available.

Apr 13, 20:32 EDT
Apr 12, 2026

No incidents reported.

Apr 11, 2026
Completed - The scheduled maintenance has been completed.
Apr 11, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 9, 14:29 EDT
Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please use the Support button at the bottom right in Auvik.

Apr 9, 14:15 EDT
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Completed - The scheduled maintenance has been completed.
Apr 7, 14:09 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 7, 14:08 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 7, 14:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 13:00 EDT
Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about two hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please use the Support button at the bottom right in Auvik.

Apr 7, 09:10 EDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.