All Systems Operational

Network Mgmt Operational
90 days ago
99.93 % uptime
Today
my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us1.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us2.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us3.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us4.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us5.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
us6.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
eu1.my.auvik.com Operational
90 days ago
99.86 % uptime
Today
eu2.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
au1.my.auvik.com Operational
90 days ago
99.96 % uptime
Today
ca1.my.auvik.com Operational
90 days ago
99.76 % uptime
Today
Auvik TrafficInsights Operational
90 days ago
100.0 % uptime
Today
SaaS Management Operational
90 days ago
100.0 % uptime
Today
Auvik Website (www.auvik.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 9, 2025

No incidents reported today.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - The incident has been fully resolved, and all services are operating normally.

Customers should no longer experience any related issues. If you continue to experience problems, please don't hesitate to contact Auvik Support.

We appreciate your understanding and patience.

Dec 5, 08:32 EST
Identified - Our team has identified a suspected cause of the Auvik chatbot not transferring the session to a live agent.

Impact:
Customers will not be able to reach a live agent until the service is restored.
The following services are not affected: The Knowledge Base, Support Portal, and Auvik site.
Please submit a web form ticket from the Support site in the meantime, if needed to contact support.
Please report any related issues to Auvik Support so we can track and assist further.

Next Steps:
We are applying mitigation measures and will provide updates on progress.

Dec 5, 08:17 EST
Investigating - We are currently investigating reports of the Auvik chatbot not transferring the session to a live agent.

Impact:
Customers will not be able to reach a live agent until the service is restored.
The following services are not affected: The Knowledge Base, Support Portal, and Auvik site.
Please submit a web form ticket from the Support site in the meantime, if needed to contact support.

Next Steps:
Our team is working to identify contributing factors. Updates will follow as more information becomes available.

Dec 5, 07:50 EST
Dec 4, 2025

No incidents reported.

Dec 3, 2025
Resolved - Latest update from Okta
Incident Resolved

December 3, 2025 at 8:58am PST

An issue impacting the core authentication service for customers in Okta Cell US7 has been resolved. Additional root cause information will be available within five business days.

We will close the status page for Auvik's sites.

Dec 3, 12:28 EST
Monitoring - Latest update from Okta

December 3, 2025 at 7:50am PST

Our service is seeing recovery following successful mitigation efforts with our provider. We continue to closely monitor system stability. Our next update will be in 30 minutes, or sooner if new information is available.

We are watching our systems for recovery and performance.

Dec 3, 10:54 EST
Identified - Affected Services: Login

We’re aware that an issue with Okta caused login failures for many users accessing Auvik. Okta has reported that the problem is resolved, but some users may still experience difficulties signing in.

You can follow their updates here: https://status.okta.com/#incident/a9CWR00000012Cg2AI

Recent status information is also available at: https://status.okta.com/#recent

Impact:
While we work on the resolution, users may continue to experience login issues

Next Steps:

Our team is actively working to resolve the issue and will provide updates as progress is made.

Your patience is greatly appreciated, and we regret any inconvenience you may have experienced.

Dec 3, 09:21 EST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
Completed - The scheduled maintenance has been completed.
Nov 29, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 07:00 EST
Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please contact support@auvik.com.

Nov 27, 11:24 EST
Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 15:07 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 13:00 EST
Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please contact support@auvik.com.

Nov 24, 11:49 EST