All Systems Operational
Network Mgmt Operational
90 days ago
99.99 % uptime
Today
my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us2.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us3.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us4.my.auvik.com Operational
90 days ago
99.94 % uptime
Today
us5.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
us6.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
eu1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
eu2.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
au1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
ca1.my.auvik.com Operational
90 days ago
100.0 % uptime
Today
Auvik TrafficInsights Operational
90 days ago
100.0 % uptime
Today
SaaS Management Operational
90 days ago
100.0 % uptime
Today
Auvik Website (www.auvik.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 14, 2025

No incidents reported today.

Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025
Completed - The scheduled maintenance has been completed.
Feb 8, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 07:00 EST
Scheduled - We will be upgrading the Auvik cloud and your Auvik collectors. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring.

If you have any questions, please contact support@auvik.com.

Feb 5, 13:54 EST
Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Postmortem - Read details
Feb 10, 10:34 EST
Resolved - Affected Services: Discovery Consolidation
Cluster(s): US6

Description:
The issue affecting Discovery Consolidation has been fully resolved. Normal service has been restored, and all systems are now operating as expected.

Impact:
Users should no longer experience any issues related to this incident.

Next Steps:
We are preparing a detailed Root Cause Analysis (RCA) report to provide further insights into the incident and preventive measures. Thank you for your patience, and we apologize for any inconvenience caused.

Feb 3, 16:56 EST
Monitoring - Affected Services: Discovery Consolidation
Cluster(s): US6

Description:
Our team has implemented a fix for the issue affecting the consolidation of devices, and the performance consolidation of devices is returning to normal. We are monitoring the situation to ensure stability and confirm that the service remains fully functional.

Impact:
Service is returning to normal; however, we continue monitoring for irregularities.
Services Alerting was not impacted.

Next Steps:
We will provide a final update once we confirm the issue is fully resolved.

Thank you for your patience, and we apologize for any inconvenience caused.

Feb 3, 15:42 EST
Identified - Affected Services: Discovery Consolidation
Cluster(s): US6

Description:
Our team has identified the root cause of the degraded performance affecting new device discovery consolidation.
Cluster(s): US6. We are currently investigating a solution to restore normal service levels.

Impact:
While we work on the resolution, users will continue to experience device discovery and consolidation.
Services: Alerting is not impacted.

Next Steps:
Our team is actively working to resolve the issue and will provide updates as progress is made or within the next hour

Thank you for your patience as we work to restore full functionality.

Feb 3, 15:31 EST
Update - Affected Services: Discovery Consolidation
Cluster(s): US6

Description:
We are currently experiencing degraded performance with the consolidation of devices. Our team is still actively investigating the root cause and working to resolve the issue as quickly as possible.

Impact:
Users may experience issues with new device discovery and consolidation.
Services: Alerting is not impacted.

Next Steps:
We will provide updates as more information becomes available or by 20:30 UTC.

Thank you for your patience as we work to restore full functionality.

Feb 3, 14:42 EST
Investigating - Affected Services: Discovery Consolidation
Cluster(s): US6

Description:
We are currently experiencing degraded performance with the consolidation of devices. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

Impact:
Users may experience issues with new device discovery and consolidation.
Services: Alerting is not impacted.

Next Steps:
We will provide updates as more information becomes available or by 19:30 UTC.

Thank you for your patience as we work to restore full functionality.

Feb 3, 14:23 EST
Resolved - Affected Services: clients in US4 are now accessible.

Description:
The issue affecting US4 tenants has been resolved. Regular service has been restored, and all systems are operating as expected.

Impact:
Users should no longer experience any issues related to this incident.

Next Steps:
We are preparing a detailed Root Cause Analysis (RCA) report to provide further insights into the incident and preventive measures. Thank you for your patience, and we apologize for any inconvenience caused.

Feb 3, 06:30 EST
Monitoring - Affected Services: Clients on US4 Cluster


Description:
Our team has implemented a fix for the issue, and tenants are in the process of becoming fully accessible. We are monitoring the situation to ensure stability and confirm that the service remains fully functional.

Impact:
Services should be operating normally; with a few client sites still in the process of starting up. We continue to monitor for any irregularities.

Next Steps:
We will provide a final update once we confirm the issue is fully resolved.

Thank you for your patience, and we apologize for any inconvenience caused.

Feb 3, 06:01 EST
Identified - Affected Services: All clients are currently not accessible

Description:
Our team has identified the root cause of the site down. We are currently investigating a solution to restore normal service levels.

Impact:
While we work on the resolution, users may experience slower load times and intermittent connectivity issues,

Next Steps:
Our team is actively working to resolve the issue and will provide updates as progress is made or by 11:00 UTC

Thank you for your patience as we work to restore full functionality.

Feb 3, 05:32 EST
Investigating - Affected Services: All clients are currently not accessible
Service not impacted: NA

Description:
Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

Impact:
Users are experiencing no access to their tenants

Next Steps:
We will provide updates as more information becomes available or within the next at 11:00 UTC.

Thank you for your patience as we work to restore full functionality.

Feb 3, 05:23 EST
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.