The incident has been fully resolved. Regular service has been restored, and all systems operate as expected.
Impact: Users should no longer experience any issues related to the service disruption. If you are still experiencing issues, please do not hesitate to reach out to the support team and update your ticket or report any problems you haven't reported yet.
Service has been fully restored. We apologize for any disruption to our services. We thank you for your understanding. If you continue to experience issues, please don't hesitate to contact our support team. We will post an RCA after an internal investigation.
Posted Oct 25, 2026 - 10:03 EDT
Monitoring
Most tenants have recovered, we are waiting on remaining tenants to come back up. We are monitoring the situation to ensure stability and confirm that the service remains fully functional.
Next Steps: We will provide a final update once the issue is resolved.
Thank you for your patience, and we apologize for any inconvenience caused.
Posted Oct 25, 2026 - 09:42 EDT
Investigating
We will be upgrading the Auvik cloud. The session will take about three hours. During this time, you may not be able to log into Auvik. There may also be interruptions to your network monitoring. If you have any questions, please use the Support button at the bottom right in Auvik.
Posted Oct 25, 2026 - 08:18 EDT
This incident affected: Network Mgmt (us4.my.auvik.com).