Service Degradation – Some Customers Experiencing Login Issues After Maintenance

Incident Report for Auvik Networks Inc.

Investigating

Description:
During our recent maintenance window, a subset of user accounts were inadvertently disabled. We are actively working to identify affected users and restore access as quickly as possible.

Impact:
Some customers may experience login issues when accessing their sites.
Monitoring and alerting capabilities remain fully operational and are not impacted.

Next Steps:
Restoration efforts are ongoing. Updates will follow as more information becomes available.

We appreciate your patience as we work to restore full functionality.
Posted Mar 08, 2026 - 15:10 EDT
This incident affects: Network Mgmt (my.auvik.com, us1.my.auvik.com, us2.my.auvik.com, us3.my.auvik.com, us4.my.auvik.com, us5.my.auvik.com, us6.my.auvik.com, eu1.my.auvik.com, eu2.my.auvik.com, au1.my.auvik.com, ca1.my.auvik.com) and Auvik TrafficInsights, SaaS Management, Auvik Website (www.auvik.com).